DAVION A. CROSS
Davion@DavionCross.com
(919) 272 -2802
Raleigh, NC 27612
OBJECTIVE: Recruiter seeking Recruitment/Staffing, Operations/Human Resources or Client elivery opportunities with a fast-growing or Fortune 1000 leader in staffing solutions.
HIGHLIGHTS: High-volume cold calls; sourcing talented and recruiting candidates, qualifying & interviewing candidates, conducting on-boarding process, business development, multi-task in fast-pace environment, professional communication, inbound/outbound calls, HR principles (conflict management, rate negotiations, discrimination laws, co-employment procedures).
PROFESSIONAL EXPERIENCE
Technical Recruiter
Volt Workforce Solutions-Raleigh, NC 07/2009 to Present
Best-in-class Recruiter specializing in connecting talented people with great companies. I am directly responsible recruiting prospective candidates for contingent and direct-hire opportunities with clients like Microsoft, DELL, Wells Fargo/Wachovia, eBay, Raytheon, TD Financial, Lockheed Martin, EDS/HPES, Northrop Grumman, Schneider-Electric, Caterpillar, John Deere, GSK, Genworth Financial, Cummins, CREE, and many others.
• Specialize in Administrative, Light Industrial, Technical/IT, Engineering, Accounting/Financial, Management, Clinical/Medical, and other professional positions
• Resume screening, cold-calling, conduct phone screens & interviews, skills assessment testing, reference checks and offers of employment for all positions
• Developed tools to quickly assess and pre-screen candidates by phone or email.
• Ability to qualified job orders thoroughly: i.e. job description, hard/soft skills, pay rates, submittal process, interview/start
• Make daily marketing calls to potential clients generating repeat and new business
• Out-bound (cold) calls averaging 25-30 calls per shift
• Negotiate salary and pay rates with candidates
• Contacted local government agencies, organizations, and businesses for new talent: ITT Institute; Employment Securities Commission; user groups, job boards, professional organizations and social media sites like Linked-In.com, Meet-Up.com, etc.
• Develop new and existing business contacts through networking and referrals
• Conduct face-to-face interviews with new hires
• Provide support to candidates on assignments, payroll, benefits, etc.
• Thoroughly document, track, and log all employee activities
• Follow up, conduct employee quality control, develop productivity reports to management
• Onboard new hires for new assignments such as W2s, I-9s, background verification, reference checks, pay rates, State and Federal forms and review field employee contracts. In addition, reviewed policies, procedures, and company operations to minimize co-employment issues
• Excellent customer service & communication skills
• Advanced computer & Internet skills
• Team-work & professionalism
• Resourceful, creative, diligence and thinking “out-of-the-box”; following Six Sigma methodologies like DMAIC
• Working quickly and most times long hours including weekends (as needed to ensure deadlines are being met)
• Poise while working under pressure to meet deadlines
• Ability to multi-task, be resourceful, and creative
• Created forms, reusable email scripts, systems, procedures templates to streamline duties effectively
• Created training documents for incoming recruiters
Training: Employee & Safety Orientation Training, New hire application process, counseling existing employees
Tools: Six Sigma Basics, Microsoft Outlook & Office, MiniTab (training)
Real Estate Recruiter & Realtor®
Keller Williams Realty-Raleigh, NC 07/2009 to 01/2011
Broker-in-Charge & Realtor®
Cross American Real Estate Services, LLC-Raleigh, NC 09/2007 to 01/2011
Real Estate Broker & Realtor®
Integrity Realtors, LLC-Raleigh, NC 02/2006 to 09/2007
Home Buying Specialist & Realtor®
Your Home Superstore-Raleigh, NC 05/2004 to 02/2006
Responsible for lead generation, prospecting, and servicing clients’ with their real estate needs.
• Cold calls, lead generate, & prospecting
• Marketing/branding & providing top-notch client service
• Expert with firm knowledge of NC Housing Laws
• Expert with contract writing and knowledge
• Conduct comparative market analysis to determine pricing
• Skilled with short sales and expert buyer agency
• Use tact, skill, care, diligence when working with other agents, still maintaining a fiduciary relationship with client
• Able to put client’s best interest ahead self
• Use common-sense negotiations
• Educate clients on market trends, home buying or selling process
• Follow NCAR, NAR, and Professional Code of Ethics Guidelines
• Develop Agent Safety system using color folder systems and codes
• Specialize in first-time, move-up, and relocations buyers
• Specialize in for sale listings & short-sales
• Coordinated and organized 5 Realtors on Parade by Limo Tours
Tools: RealFast, ZipForms, Formulator, Microsoft Office, Oultlook, MS Publisher MSS-Systems
Test Engineer II
IBM-Raleigh, NC 08/2002 to 01/2004
NHD-Network Test Engineer I
IBM-Raleigh, NC 08/1998 to 08/2002
Responsible for keeping server software updated with latest product code, tracking error logs, installing, configuring, testing, & maintaining multiple OS platforms (such as Linux, OS/2, SUSI, RedHat, Windows, etc).
• White-box, black-box, back-end, ad-hoc testing & performance testing
• Developed test plans and test scripts to analyze various server & network OS integrity
• Stress test both hardware and software compatibility for performance.
• Stress test network routers, switches, ADSL, other networking devices
• Troubleshoot computers, servers, cabling, and various network systems over multiple OS.
• Created automated and manual test scripts
• Attention to detail, reporting errors and bug-fix logs
• Problem-solving using black-box, white-box, and smoke testing
CERTIFICATIONS, AWARDS, MEMBERSHIPS, & ACHIEVEMENTS
2004: “Rookie of the Year,” “Most Contracted Units,” & “Most Closed Units”
2005: Assistant Manager (10 mos.), Broker-in-Charge (3 mos.)
2006: Top Producer: 4.32 Million Volume in Sales and Closings
2007: Certified Short Sales & Pre-Foreclosure Specialist
2008: REBAC Accredited Buyer Representative (ABR)
2008: Member of the Year - Women’s Council of Realtors®-Raleigh
2009: Treasurer - Women’s Council of Realtors®-Raleigh
2011: Six Sigma Yellow Belt Certification
2011: Associate Member SRHM
2011: Professional Member Raleigh-Wake Human Resource Management Association (RWHRMA)
EDUCATION
• BS Computer Engineering North Carolina State University (NCSU) – Raleigh, NC 05/2001
• High School Diploma Athens Drive High School-Raleigh, NC 06/1998
TRAINING
• Six Sigma Yellow Belt-Volt Workforce Solutions-Raleigh, NC 07/2011
• Technical Recruiter Training Volt Workforce Solutions-Raleigh, NC 11/2010
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